Refund & Shipping Policy

Refund Policy

We want you to be completely happy with your shopping experience from order to delivery. Order processing time is 24-48 hours. After your order has been shipped, delivery time within the United States is 2-3 business days. International shipping and cost vary depending on location.

If you have questions about our products, delivery, or shipping, get in touch!

You may return the item(s) to us within 15 days of your purchase for a full refund or exchange. Items must be returned in original condition and original packaging (manufacturer’s box, plastic bags, etc.) accompanied by receipt or proof of purchase. Return shipping costs will be the responsibility of the customer unless the return is the result of an error by Sky Sound Entertainment, LLC. Please note that the original and return shipping and handling charges will NOT be refunded or reimbursed under any circumstances. Refunds will be issued to the original form of payment.

Shipping Policy

We want you to be completely happy with your shopping experience from order to delivery. Order processing time is 24-48 hours. After your order has been shipped, delivery time within the United States is 2-3 business days. International shipping and cost vary depending on location. All products can be purchased in U.S. currency only.

Issues with your order? Contact us!

Sky Sound Entertainment, LLC.

PO BOX 151364

Arlington, TX 76015

Email: info@lutandasky.com

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